North Vancouver Jobs at the Pinnacle Hotel at the Pier

Check this page often for info on current employment and career openings at Pinnacle Hotel at the Pier. You can also use our employment submission form to submit your resume. If you have any questions, please get in touch with us.

Banquet Server (Part time)

Pinnacle Hotel at the Pier is a unique, boutique style property at the foot of Lonsdale, near the Lonsdale Quay. We are looking for Banquet Server, as an ambassador for the Hotel and must be a multi-functional individual with an attention for the finer details.

Duties

  • Provide excellent guest service in F&B functions and meeting events
  • Set up and tear down
  • Help maintain clean and organized workplace
  • Be health and safety conscious and involved in maintaining a safe work environment
  • Complies with Pinnacle Hotel policies and code of ethics

Job Requirements:

  • Serving It Right Certificate
  • Previous experience as Banquet Server
  • Must be well self-motivated, responsible and well organized
  • Must be able to work a flexible schedule, including: weekends and holidays and irregular hours
  • Have excellent communication and guest service skills
  • Possesses an eye for the smallest details
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment

Physical Demands:

  • Lifting – under 30 lbs
  • Carrying – over 30 lbs
  • Pulling – over 30 lbs. – bending, standing, reaching and kneeling

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Part Time Position

Front Desk Agent (Full / Part Time)

The Pinnacle Hotel at the Pier, a unique boutique style property, is seeking for front desk agent(s) who will serve as an ambassador for the Hotel. The individual must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations.

Duties

  • Provide courteous, prompt, professional and attentive guest service up to the highest Standards at all times whilst on the desk developing a personal rapport the guests
  • Keeping yourself aware of procedural and/or policy changes by reviewing the log book and memo board upon shift arrival; record important and relevant items as required therein
  • Cashiering duties including posting charges, handling an individual cash float, debit, credit cards and billing settlements at the end of your shift
  • Answer and direct the multi-line telephone console calls in a professional and consistent manner responding to any inquiries and/or reservation bookings
  • Responsible for the registration of arriving guests and checking out departing guests
  • Check for, review and input any reservations received on the fax machine and over the telephone during your shift
  • Take delivery of any packages and/or mail received at the Front Desk for in house and arriving guests or other departments as required arranging for prompt delivery
  • Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, restaurants & tourist attractions
  • Complete all duties in an expedient fashion as assigned by the Guest Services Manager & Executive Team

Job Requirements:

  • Self motivated, responsible, organized and task oriented
  • Fluent in English. Proficiency of a second language would be an asset
  • Knowledge of MMicrosoft Word, Excel and Outlook
  • Ability to work flexible hours including holidays, weekends and overnights
  • Must be able to stand or sit for an 8-hour shift
  • Ability to work in a team environment
  • Must have a passion for delivering outstanding guest services
  • Must be able to lift 50 pounds and assist with guest luggage
  • Hospitality experience or college education in the hospitality field is preferred
  • Occupation First Aid Level 1 would be an asset

Physical Demands:

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Overnight Guest Service Agent

The Pinnacle Hotel at the Pier (North Vancouver) is a unique, boutique style property, is looking for a Luggage Attendant Agent who must be a multi-functional and guest’s driven to always exceed our guests’ expectation.

Duties

  • Provide courteous, prompt, professional and attentive guest service up to 5 Diamond Standards at all times whilst on the desk
  • Keeping yourself aware of procedural and/or policy changes by reviewing the log book and memo board upon shift arrival; record important and relevant items as required therein
  • Cashiering duties including posting charges, handling an individual cash float, debit, credit cards and billing settlements rectifying any/all outages and/or shortages before the conclusion of your shift
  • Completion in detail of all duties assigned on the Night Audit’s Checklist, with regards to all the negative postings, checking complimentary rooms, room rates and nightly flash report
  • Be aware of emergency procedures over the night with a minimum level of staffing
  • Answer and direct the multi-line telephone console calls in a professional and consistent manner responding to any inquiries
  • Addressing and resolving guest concerns in a timely manner escalating issues to the Guest Services Manager when you are unable to resolve. Communicate these situations to the operation team so they are aware of the situation
  • Assist the front desk with reservations, phone calls, check-ins and departures when the need arises
  • Conduct night security patrols and ensure they are being conducted on a regular basis
  • Assist guest with luggage when necessary
  • Complete all duties in an expedient fashion as assigned by the Guest Services Manager or Hotel Management

Job Requirements:

  • Self motivated, responsible, organized and task oriented
  • Fluent in English. Proficiency of a second language would be an asset
  • Ability to work flexible hours when called upon to do so
  • Minimum one year working in a hotel environment in a hospitality related industry in a front office type position
  • Experience with Maestro PMS is preferred but, not necessary
  • College education in hospitality is preferred

Physical Demands:

  • Must be able to stand or sit for an 8 hour shift
  • Must be able to lift 50 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Health Club Attendant (Part Time)

The Pinnacle Hotel at the Pier (North Vancouver) is a unique, boutique style property with attached residences, looking for a health club attendant who must be a multi-functional individual and guest driven to always exceed our guests’ and residents’ expectations.

Duties

  • Provide Pinnacle residents, members & hotel guests with a high level of guest service
  • Operate the reception desk in a proficient and efficient manner to ensure a smooth flow of residents, members, guests and administration accuracy through the company systems
  • Maintain cleanliness of the equipment, health club and pool facilities
  • Administer health club residential membership
  • Safety and Security
  • Other duties may assign

Job Requirements:

  • Previous experience as a Receptionist and experience in the Fitness Industry are highly desired
  • Able to work independently
  • Respond actively to all requests and inquiries from Pinnacle residents, hotel guests, members
  • Fitness oriented, enthusiastic, self motivated & punctual
  • Must be detail orientated and strong organizational skill
  • Must possess an outgoing friendly personality
  • Must be able to work weekends and holidays
  • Strong communication, organizational and computer literacy are essential skills

Physical Demands:

  • Must be able to lift up to 30 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Part Time Position

Housekeeping Houseman (Full / Part Time)

The Pinnacle Hotel at the Pier is a unique, boutique style property, a Houseman will provide excellent customer service to ensure customer satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and designated public areas, according to established Hotel Housekeeping Standards.

Duties

  • Clean public areas, back of the house and exterior building
  • Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
  • Wash doors, windows, walls of public areas
  • Clean guestrooms include: making beds and changing sheets as required, dusting, vacuuming, placing furniture to its original position
  • Clean bathroom inside the guestrooms includes: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets
  • Ensure that public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction
  • Respond to guest requests, concerns and complaints quickly and efficiently
  • Perform any other job-related duties as assigned by the Housekeeping Manager / Supervisor
  • Keep work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department
  • Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
  • Handle and report lost and found items
  • Snow Removal when needed
  • Other duties may assign

Job Requirements:

  • Possesses an eye for the smallest detail
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends, holidays and overnight shifts as required)
  • Must be able to handle and operate cleaning machineries
  • Lifting – under 30 lbs
  • Carrying – over 30 lbs
  • Pulling – over 30 lbs – bending, standing, reaching and kneeling

Physical Demands:

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Housekeeping Houseman (overnight)

Given the nature of the Pinnacle Hotel at the Pier as a unique, boutique style property, Houseman will provide excellent customer service to ensure customer satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and designated public areas, according to established Hotel Housekeeping Standards.

Duties

  • Clean public areas and back of the house
  • Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
  • Wash doors, windows, walls of public areas
  • Clean guestrooms include: making beds and changing sheets as required, dusting, vacuuming, placing furniture to its original position
  • Clean bathroom inside the guestrooms includes: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets
  • Ensure that public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction
  • Respond to guest requests, concerns and complaints quickly and efficiently
  • Perform any other job related duties as assigned by the Housekeeping Manager / Supervisor
  • Keep work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department
  • Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
  • Handle and report lost and found items

Job Requirements:

  • Possesses an eye for the smallest detail
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends, overnights and holidays)
  • Adhere to Pinnacle at the Pier core values
  • Physical Demands
  • Graveyard shift

Physical Demands:

  • Lifting -- under 20 lbs
  • Carrying -- over 20 lbs
  • Pulling -- over 20 lbs -- bending, standing, reaching and kneeling

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

BREAKFAST COOK

The Pinnacle Hotel at the Pier is a unique, boutique style property, is looking for Breakfast Cook who will serve as an ambassador for the Hotel and be a multi-functional individual with an attention for the finer details.

Duties

  • Set up breakfast station and be ready for 6:30 service
  • Able to work unsupervised, reliable and professional
  • Ensures safe operation of kitchen equipment
  • Ensures satisfaction of guest requests for special foods and resolves guest complaints
  • Ability to foster team spirit and build a positive work environment
  • Ensures the kitchen is kept clean, stocked, and well maintained
  • Communicates changes of BEO ‘s to other culinary staff
  • Rotates food in all refrigerator and freezers to ensure quality and places food into clean containers
  • Prepares all food items in accordance with the standards of quality, quantity, taste and presentation as established by the Executive Chef
  • Spot checks food items for taste, temperature and eye appeal
  • Prepares or ensures preparation of mise en place for the next day
  • Helps to maintain adequate levels of stocks, soups and sauces
  • Assists in the planning and preparation of daily specials
  • Works in compliance with company health and safety policies and procedures
  • Ensures that employees use and wear personal protective clothing and equipment as required
  • Corrects unsafe/hazardous conditions reported to him/her by employees
  • Reports equipment malfunctions to the engineering department
  • Maintains work station in a safe and neat manner
  • Accountable for the smooth operation and financial performance of the kitchen in the absence of the Executive Chef and Sous Chefs
  • Actively participates in kitchen meetings and all assigned training

Job Requirements:

  • Knowledge of food products, standardizing recipes
  • The ability to work quickly and execute line orders while supervising employees
  • Must be reliable and flexible to work varied shifts
  • Strong interpersonal skills and creative talent
  • High standard of professionalism
  • ability to work unsupervised and make decisions
  • team player with positive attitude

Physical Demands:

  • Must be able to stand a long period of time
  • Must be able to lift up to 30 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Maintenance Shift Person

Pinnacle Hotel at the Pier (North Vancouver) is a unique, boutique style property. We are looking for a Maintenance Associate will perform routine, extensive preventive maintenance and repair procedures on the Hotel building to ensure guest satisfaction.

Duties

  • • Assist the Maintenance Manager in day-to-day duties
  • • Perform minor and major repair of all buildings and equipment
  • • Perform preventive maintenance procedures on building mechanical equipment on a scheduled basis including belt inspection, fluid level checks, filters replacement, bearing greases, repairs of broken parts
  • • Clean and inspect pool and spa, treat water with proper chemicals
  • • Repair doors, door locks and closets
  • • Complete daily, weekly and monthly checklists on building equipment maintenance procedures and maintain records of scheduled maintenance procedures
  • • Operate a computer which controls and monitors mechanical equipment and utility systems
  • • Respond to emergency maintenance requests as required
  • • Perform outside custodial duties such as snow removal as required
  • • Respond to guest maintenance requests efficiently and with immediacy
  • • Perform other duties as required

Job Requirements:

  • • High school diploma or general education degree (GED)
  • • 1 Year of responsible experience in building and mechanical equipment maintenance and repair; or an acceptable equivalent combination of education and experience
  • • Good skill in the use of hand and power tools
  • • Self motivated, responsible, organized and task oriented
  • • Fluent in English and good communication skills
  • • Possesses an eye for the smallest detail
  • • Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends and holidays)
  • • Adhere to Pinnacle at the Pier Core values and Safety procedures
  • • Able to take and follow instruction with regard to repair work done

Physical Demands:

  • • Physical Demands: lifting, carrying, pulling up to 50 pounds.

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Food Expeditor

Given the nature of the Pinnacle Hotel at the Pier as a unique, boutique style property, Food Expeditor will serve as an ambassador for the Lobby Restaurant and be a multi-functional individual with an attention for the finer details.

Duties

  • • Provide excellent guest service in the Restaurant
  • • Assist server in providing quality food and beverage service to guests, according to restaurant specifications in a courteous and efficient manner.
  • • Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service
  • • Deliver food orders to guest rooms if required
  • • Work safely at all times
  • • Be health and safety conscious and maintain a safe work environment
  • • Complies with Pinnacle Hotel policies and code of ethics
  • • Other duties as required

Job Requirements:

  • • Must have “Serving It Right” and Food Safe certification
  • • Previous experience is an asset
  • • Ability to handle high volume of business
  • • Must be well motivated, responsible, organized
  • • Have good communication and guest service skills
  • • Maintains a flexible schedule to accommodate operational needs of a hotel environment

Physical Demands:

  • • Must be able to lift up to a maximum 50 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Part time Restaurant Server

Given the nature of the Pinnacle Hotel at the Pier as a unique, luxury boutique style property, Food & Beverage Server will serve as an ambassador for the Hotel and must be a multi-functional individual with an attention for the finer details.

Duties

  • • Provide excellent guest service in the Restaurant
  • • Set up and tear down the restaurant
  • • Help maintain a clean and organized workplace
  • • Be health and safety conscious and maintain a safe work environment
  • • Complies with Pinnacle Hotel policies and code of ethics
  • • Other duties as assigned

Job Requirements:

  • • Serving It Right & WHMIS Certificate
  • • Previous experience as Food & Beverage Server
  • • Must be well self-motivated, responsible and organized
  • • Have excellent communication and guest service skills
  • • Possesses an eye for detail
  • • Maintains a flexible schedule to accommodate operational needs of a hotel environment
  • • Must be able to stand for long periods of time

Physical Demands:

  • Must be able to lift, pull or carry 30 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Part Time Position