Pinnacle Hotel at the Pier is a unique, boutique style property at the foot of Lonsdale, near the Lonsdale Quay. We are looking for Banquet Server, as an ambassador for the Hotel and must be a multi-functional individual with an attention for the finer details.

Duties

• Provide excellent guest service in F&B functions and meeting events
• Set up and tear down
• Help maintain clean and organized workplace
• Be health and safety conscious and involved in maintaining a safe work environment
• Complies with Pinnacle Hotel policies and code of ethics

The Pinnacle Hotel at the Pier, a unique boutique style property, is seeking for Housekeeping room attendant who will provide excellent guest service to ensure guest satisfaction. Maintain a high level of cleanliness and sanitation in guest rooms, hallways and designated public areas, according to established Hotel Housekeeping Standards.

Duties

• Cleaning of the guestrooms include: making beds and changing sheets as required, dusting, vacuuming, placing furniture to its original position
• Cleaning of the bathroom inside the guestrooms includes: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets
• Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
• Wipe doors, windows, walls and bathroom ceilings dusting
• Respond to guest requests, concerns and complaints quickly and efficiently
• Perform any other job-related duties as assigned by the Housekeeping Manager / Supervisor
• Keep work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department
• Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
• Handle and report lost and found items
• Complete various duties as assigned by management

The Pinnacle Hotel at the Pier is a unique, boutique style property, is looking for Breakfast Cook who will serve as an ambassador for the Hotel and be a multi-functional individual with an attention for the finer details.

Duties

• Set up breakfast station and be ready for 6:30 service
• Able to work unsupervised, reliable and professional
• Ensures safe operation of kitchen equipment
• Ensures satisfaction of guest requests for special foods and resolves guest complaints
• Ability to foster team spirit and build a positive work environment
• Ensures the kitchen is kept clean, stocked, and well maintained
• Communicates changes of BEO ‘s to other culinary staff
• Rotates food in all refrigerator and freezers to ensure quality and places food into clean containers
• Prepares all food items in accordance with the standards of quality, quantity, taste and presentation as established by the Executive Chef
• Spot checks food items for taste, temperature and eye appeal
• Prepares or ensures preparation of mise en place for the next day
• Helps to maintain adequate levels of stocks, soups and sauces
• Assists in the planning and preparation of daily specials
• Works in compliance with company health and safety policies and procedures
• Ensures that employees use and wear personal protective clothing and equipment as required
• Corrects unsafe/hazardous conditions reported to him/her by employees
• Reports equipment malfunctions to the engineering department
• Maintains work station in a safe and neat manner
• Accountable for the smooth operation and financial performance of the kitchen in the absence of the Executive Chef and Sous Chefs
• Actively participates in kitchen meetings and all assigned training

General Pinnacle Hotel at the Pier is a unique, boutique style property, an Assistant Restaurant Manager will serve as an ambassador for the Hotel and must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations with an attention for detail. The individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues handling extreme pressure situations as they occur.

Duties

• Supervise and work with staff in all areas of the hotel including guest room, restaurant, bar and lounge
• Schedule food and beverage staff
• Ensure hotel guests and customer’s expectation and satisfaction are met
• Resolve hotel guests and customer complaints, as well as internal conflict amongst staff
• Participate in the recruitment, selection, and training of staff
• Order and maintain inventory control costs
• All administration duties are maintained
• Other duties as required

Pinnacle Hotel at the Pier (North Vancouver) is a unique, boutique style property. We are looking for a Maintenance Associate will perform routine, extensive preventive maintenance and repair procedures on the Hotel building to ensure guest satisfaction.

Duties

• • Assist the Maintenance Manager in day-to-day duties
• • Perform minor and major repair of all buildings and equipment
• • Perform preventive maintenance procedures on building mechanical equipment on a scheduled basis including belt inspection, fluid level checks, filters replacement, bearing greases, repairs of broken parts
• • Clean and inspect pool and spa, treat water with proper chemicals
• • Repair doors, door locks and closets
• • Complete daily, weekly and monthly checklists on building equipment maintenance procedures and maintain records of scheduled maintenance procedures
• • Operate a computer which controls and monitors mechanical equipment and utility systems
• • Respond to emergency maintenance requests as required
• • Perform outside custodial duties such as snow removal as required
• • Respond to guest maintenance requests efficiently and with immediacy
• • Perform other duties as required

Given the nature of the Pinnacle Hotel at the Pier as a unique, boutique style property, Food Expeditor will serve as an ambassador for the Lobby Restaurant and be a multi-functional individual with an attention for the finer details.

Duties

• • Provide excellent guest service in the Restaurant
• • Assist server in providing quality food and beverage service to guests, according to restaurant specifications in a courteous and efficient manner.
• • Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service
• • Deliver food orders to guest rooms if required
• • Work safely at all times
• • Be health and safety conscious and maintain a safe work environment
• • Complies with Pinnacle Hotel policies and code of ethics
• • Other duties as required

Given the nature of the Pinnacle Hotel at the Pier as a unique, luxury boutique style property, Food & Beverage Server will serve as an ambassador for the Hotel and must be a multi-functional individual with an attention for the finer details.

Duties

• • Provide excellent guest service in the Restaurant
• • Set up and tear down the restaurant
• • Help maintain a clean and organized workplace
• • Be health and safety conscious and maintain a safe work environment
• • Complies with Pinnacle Hotel policies and code of ethics
• • Other duties as assigned

Given the nature of the Pinnacle Hotel at the Pier as a unique, boutique style property, Bartender will serve as an ambassador for the Hotel and must be a multi-functional individual with an attention for the finer details.

Duties

• • Take and serve beverages orders
• • Preparing all beverages for the restaurant & room service
• • Setting up and tearing down the bar
• • Record sales accurately in P.O.S. system, providing a completed and cross-referenced cheque summary at the end of each shift
• • Assist manager with the bar inventory on a monthly basis
• • Ensure compliance with provincial liquor regulations and legislation.
• • Ensure a clean and safe working environment with active participation to the Hotel safety program.
• • Other jobs as assigned