North Vancouver Jobs at the Pinnacle Hotel at the Pier

Check this page often for info on current employment and career openings at Pinnacle Hotel at the Pier. You can also use our employment submission form to submit your resume. If you have any questions, please get in touch with us.

Current Positions Available

Banquet Server (Part time)

Pinnacle Hotel at the Pier is a unique, boutique style property at the foot of Lonsdale, near the Lonsdale Quay. We are looking for Banquet Server, as an ambassador for the Hotel and must be a multi-functional individual with an attention for the finer details.

Duties

  • Provide excellent guest service in F&B functions and meeting events
  • Set up and tear down
  • Help maintain clean and organized workplace
  • Be health and safety conscious and involved in maintaining a safe work environment
  • Complies with Pinnacle Hotel policies and code of ethics

Job Requirements:

  • Serving It Right Certificate
  • Previous experience as Banquet Server
  • Must be well self-motivated, responsible and well organized
  • Must be able to work a flexible schedule, including: weekends and holidays and irregular hours
  • Have excellent communication and guest service skills
  • Possesses an eye for the smallest details
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment

Physical Demands:

  • Lifting – under 30 lbs
  • Carrying – over 30 lbs
  • Pulling – over 30 lbs. – bending, standing, reaching and kneeling

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Part Time Position

Overnight Guest Service Agent

The Pinnacle Hotel at the Pier (North Vancouver) is a unique, boutique style property, is looking for a Luggage Attendant Agent who must be a multi-functional and guest’s driven to always exceed our guests’ expectation.

Duties

  • Provide courteous, prompt, professional and attentive guest service up to 5 Diamond Standards at all times whilst on the desk
  • Keeping yourself aware of procedural and/or policy changes by reviewing the log book and memo board upon shift arrival; record important and relevant items as required therein
  • Cashiering duties including posting charges, handling an individual cash float, debit, credit cards and billing settlements rectifying any/all outages and/or shortages before the conclusion of your shift
  • Completion in detail of all duties assigned on the Night Audit’s Checklist, with regards to all the negative postings, checking complimentary rooms, room rates and nightly flash report
  • Be aware of emergency procedures over the night with a minimum level of staffing
  • Answer and direct the multi-line telephone console calls in a professional and consistent manner responding to any inquiries
  • Addressing and resolving guest concerns in a timely manner escalating issues to the Guest Services Manager when you are unable to resolve. Communicate these situations to the operation team so they are aware of the situation
  • Assist the front desk with reservations, phone calls, check-ins and departures when the need arises
  • Conduct night security patrols and ensure they are being conducted on a regular basis
  • Assist guest with luggage when necessary
  • Complete all duties in an expedient fashion as assigned by the Guest Services Manager or Hotel Management

Job Requirements:

  • Self motivated, responsible, organized and task oriented
  • Fluent in English. Proficiency of a second language would be an asset
  • Ability to work flexible hours when called upon to do so
  • Minimum one year working in a hotel environment in a hospitality related industry in a front office type position
  • Experience with Maestro PMS is preferred but, not necessary
  • College education in hospitality is preferred

Physical Demands:

  • Must be able to stand or sit for an 8 hour shift
  • Must be able to lift 50 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Housekeeping Houseman (Full / Part Time)

The Pinnacle Hotel at the Pier is a unique, boutique style property, a Houseman will provide excellent customer service to ensure customer satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and designated public areas, according to established Hotel Housekeeping Standards.

Duties

  • Clean public areas, back of the house and exterior building
  • Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
  • Wash doors, windows, walls of public areas
  • Clean guestrooms include: making beds and changing sheets as required, dusting, vacuuming, placing furniture to its original position
  • Clean bathroom inside the guestrooms includes: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets
  • Ensure that public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction
  • Respond to guest requests, concerns and complaints quickly and efficiently
  • Perform any other job-related duties as assigned by the Housekeeping Manager / Supervisor
  • Keep work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department
  • Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
  • Handle and report lost and found items
  • Snow Removal when needed
  • Other duties may assign

Job Requirements:

  • Possesses an eye for the smallest detail
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends, holidays and overnight shifts as required)
  • Must be able to handle and operate cleaning machineries
  • Lifting – under 30 lbs
  • Carrying – over 30 lbs
  • Pulling – over 30 lbs – bending, standing, reaching and kneeling

Physical Demands:

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

BREAKFAST COOK

The Pinnacle Hotel at the Pier is a unique, boutique style property, is looking for Breakfast Cook who will serve as an ambassador for the Hotel and be a multi-functional individual with an attention for the finer details.

Duties

  • Set up breakfast station and be ready for 6:30 service
  • Able to work unsupervised, reliable and professional
  • Ensures safe operation of kitchen equipment
  • Ensures satisfaction of guest requests for special foods and resolves guest complaints
  • Ability to foster team spirit and build a positive work environment
  • Ensures the kitchen is kept clean, stocked, and well maintained
  • Communicates changes of BEO ‘s to other culinary staff
  • Rotates food in all refrigerator and freezers to ensure quality and places food into clean containers
  • Prepares all food items in accordance with the standards of quality, quantity, taste and presentation as established by the Executive Chef
  • Spot checks food items for taste, temperature and eye appeal
  • Prepares or ensures preparation of mise en place for the next day
  • Helps to maintain adequate levels of stocks, soups and sauces
  • Assists in the planning and preparation of daily specials
  • Works in compliance with company health and safety policies and procedures
  • Ensures that employees use and wear personal protective clothing and equipment as required
  • Corrects unsafe/hazardous conditions reported to him/her by employees
  • Reports equipment malfunctions to the engineering department
  • Maintains work station in a safe and neat manner
  • Accountable for the smooth operation and financial performance of the kitchen in the absence of the Executive Chef and Sous Chefs
  • Actively participates in kitchen meetings and all assigned training

Job Requirements:

  • Knowledge of food products, standardizing recipes
  • The ability to work quickly and execute line orders while supervising employees
  • Must be reliable and flexible to work varied shifts
  • Strong interpersonal skills and creative talent
  • High standard of professionalism
  • ability to work unsupervised and make decisions
  • team player with positive attitude

Physical Demands:

  • Must be able to stand a long period of time
  • Must be able to lift up to 30 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Assistant Restaurant Manager

General Pinnacle Hotel at the Pier is a unique, boutique style property, an Assistant Restaurant Manager will serve as an ambassador for the Hotel and must be a multi-functional individual who is driven to always exceed our residents & guests’ expectations with an attention for detail. The individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues handling extreme pressure situations as they occur.

Duties

  • Supervise and work with staff in all areas of the hotel including guest room, restaurant, bar and lounge
  • Schedule food and beverage staff
  • Ensure hotel guests and customer’s expectation and satisfaction are met
  • Resolve hotel guests and customer complaints, as well as internal conflict amongst staff
  • Participate in the recruitment, selection, and training of staff
  • Order and maintain inventory control costs
  • All administration duties are maintained
  • Other duties as required

Job Requirements:

  • Minimum of one year supervisory experience in a Hotel/Restaurant or related professional area
  • Must be well self-motivated, responsible, organized, eye for details and have excellent communication and writing skills
  • Must have a passion for delivering outstanding guest services
  • Ability to work flexible hours when called upon to do so.
  • Familiar with Point Of Sale (POS) computer terminals and good computer skills
  • Knowledge of relevant legislation and regulations
  • FOODSAFE, WHMIS & Serving It Right
  • Good wine knowledge is required
  • Knowledge of the products, services, sector, industry and local area

Physical Demands:

  • You must have ability to stand for long periods of time
  • Must be able to carry 25 lbs.

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Kitchen Steward/Dishwasher

The Pinnacle Hotel at the Pier, a unique, boutique style property, is looking for Dishwasher / Steward who must be a multi-functional, an energetic, motivated individual with an attention for the finer details.

Duties

  • Dish Washer / Steward to provide fast and effective cleaning of all kitchen utensils, dishware, glassware and pots.
  • Maintain the kitchen area ensuring cleanliness and tidiness.
  • Must be capable of working effectively both unsupervised and within a team environment.
  • Ensure all foods are handled and stored safely in accordance with established health codes.
  • Other job duties as assigned by supervisor.

Job Requirements:

  • FOODSAFE Certificate / WHIMIS Certificate
  • Must be a team player who works well with others and has good organizational skills.
  • Knowledge and understanding of Health & Safety rules and regulations.
  • Must be well self-motivated, responsible and organized.
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment. Must be available weekends, holidays and overnight.

Physical Demands:

  • Able to stand on feet for 8-hour shift in a hot environment
  • Ability to lift up to 50 pounds.

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Maintenance Shift Person

Pinnacle Hotel at the Pier (North Vancouver) is a unique, boutique style property. We are looking for a Maintenance Associate will perform routine, extensive preventive maintenance and repair procedures on the Hotel building to ensure guest satisfaction.

Duties

  • • Assist the Maintenance Manager in day-to-day duties
  • • Perform minor and major repair of all buildings and equipment
  • • Perform preventive maintenance procedures on building mechanical equipment on a scheduled basis including belt inspection, fluid level checks, filters replacement, bearing greases, repairs of broken parts
  • • Clean and inspect pool and spa, treat water with proper chemicals
  • • Repair doors, door locks and closets
  • • Complete daily, weekly and monthly checklists on building equipment maintenance procedures and maintain records of scheduled maintenance procedures
  • • Operate a computer which controls and monitors mechanical equipment and utility systems
  • • Respond to emergency maintenance requests as required
  • • Perform outside custodial duties such as snow removal as required
  • • Respond to guest maintenance requests efficiently and with immediacy
  • • Perform other duties as required

Job Requirements:

  • • High school diploma or general education degree (GED)
  • • 1 Year of responsible experience in building and mechanical equipment maintenance and repair; or an acceptable equivalent combination of education and experience
  • • Good skill in the use of hand and power tools
  • • Self motivated, responsible, organized and task oriented
  • • Fluent in English and good communication skills
  • • Possesses an eye for the smallest detail
  • • Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends and holidays)
  • • Adhere to Pinnacle at the Pier Core values and Safety procedures
  • • Able to take and follow instruction with regard to repair work done

Physical Demands:

  • • Physical Demands: lifting, carrying, pulling up to 50 pounds.

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Food Expeditor

Given the nature of the Pinnacle Hotel at the Pier as a unique, boutique style property, Food Expeditor will serve as an ambassador for the Lobby Restaurant and be a multi-functional individual with an attention for the finer details.

Duties

  • • Provide excellent guest service in the Restaurant
  • • Assist server in providing quality food and beverage service to guests, according to restaurant specifications in a courteous and efficient manner.
  • • Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service
  • • Deliver food orders to guest rooms if required
  • • Work safely at all times
  • • Be health and safety conscious and maintain a safe work environment
  • • Complies with Pinnacle Hotel policies and code of ethics
  • • Other duties as required

Job Requirements:

  • • Must have “Serving It Right” and Food Safe certification
  • • Previous experience is an asset
  • • Ability to handle high volume of business
  • • Must be well motivated, responsible, organized
  • • Have good communication and guest service skills
  • • Maintains a flexible schedule to accommodate operational needs of a hotel environment

Physical Demands:

  • • Must be able to lift up to a maximum 50 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Full Time Position

Part time Restaurant Server

Given the nature of the Pinnacle Hotel at the Pier as a unique, luxury boutique style property, Food & Beverage Server will serve as an ambassador for the Hotel and must be a multi-functional individual with an attention for the finer details.

Duties

  • • Provide excellent guest service in the Restaurant
  • • Set up and tear down the restaurant
  • • Help maintain a clean and organized workplace
  • • Be health and safety conscious and maintain a safe work environment
  • • Complies with Pinnacle Hotel policies and code of ethics
  • • Other duties as assigned

Job Requirements:

  • • Serving It Right & WHMIS Certificate
  • • Previous experience as Food & Beverage Server
  • • Must be well self-motivated, responsible and organized
  • • Have excellent communication and guest service skills
  • • Possesses an eye for detail
  • • Maintains a flexible schedule to accommodate operational needs of a hotel environment
  • • Must be able to stand for long periods of time

Physical Demands:

  • Must be able to lift, pull or carry 30 pounds

If you are interested, please send your resume to pinnaclepier@gmail.com

We value your interest. However, only those applicants selected for an interview will be contacted.

Thank you.

Part Time Position

Pinnacle Hotels (C) 2018