Given the nature of the Pinnacle Hotel at the Pier as a unique, boutique style property, Houseman will provide excellent customer service to ensure customer satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and designated public areas, according to established Hotel Housekeeping Standards.

Duties

• Clean public areas and back of the house
• Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
• Wash doors, windows, walls of public areas
• Clean guestrooms include: making beds and changing sheets as required, dusting, vacuuming, placing furniture to its original position
• Clean bathroom inside the guestrooms includes: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets
• Ensure that public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction
• Respond to guest requests, concerns and complaints quickly and efficiently
• Perform any other job related duties as assigned by the Housekeeping Manager / Supervisor
• Keep work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department
• Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
• Handle and report lost and found items

Pinnacle Hotel at the Pier (North Vancouver) is a unique, boutique style property. We are looking for a Maintenance Associate will perform routine, extensive preventive maintenance and repair procedures on the Hotel building to ensure guest satisfaction.

Duties

• • Assist the Maintenance Manager in day-to-day duties
• • Perform minor and major repair of all buildings and equipment
• • Perform preventive maintenance procedures on building mechanical equipment on a scheduled basis including belt inspection, fluid level checks, filters replacement, bearing greases, repairs of broken parts
• • Clean and inspect pool and spa, treat water with proper chemicals
• • Repair doors, door locks and closets
• • Complete daily, weekly and monthly checklists on building equipment maintenance procedures and maintain records of scheduled maintenance procedures
• • Operate a computer which controls and monitors mechanical equipment and utility systems
• • Respond to emergency maintenance requests as required
• • Perform outside custodial duties such as snow removal as required
• • Respond to guest maintenance requests efficiently and with immediacy
• • Perform other duties as required